Frequently Asked Questions
What’s included in each JSA Generator plan?+
Each plan—Basic, Pro, and Enterprise—provides a set number of job safety analysis (JSA) form credits. Basic includes 1 credit, Pro includes 10, and Enterprise includes 50 credits, along with features like saved JSA templates, priority support, and multi-project access.
Do I need to install anything to use JSA Generator?+
No installation required. JSA Generator is entirely web-based and can be accessed from any internet-connected device—desktop, tablet, or mobile browser.
How do credits work with job safety analysis forms?+
Each credit allows you to generate one JSA form. If you use all your credits, you’ll need to purchase more or upgrade your plan to continue generating job safety analysis documents.
Can I use JSA Generator on my phone or tablet?+
Yes. JSA Generator is mobile-responsive, allowing you to create, edit, and access JSA forms from your smartphone or tablet while in the field or on the jobsite.
What if I run out of JSA form credits?+
You will be notified when you run out of credits and redirected to the pricing page to purchase more or upgrade your plan to continue using the platform.
What payment methods can I use?+
We accept all major U.S. credit cards, including Visa, and MasterCard. All transactions are secure and encrypted.
Is my job safety data secure?+
Yes. Data security is a top priority. All JSA forms and account details are encrypted and securely stored on U.S.-based cloud servers with restricted access.
Can I get a refund for unused JSA credits?+
No. We do not provide refunds for unused credits. However, any remaining credits will stay on your account for future use.
Do you provide customer support for JSA Generator?+
Absolutely. We offer email support to all users. Pro and Enterprise users receive priority support for faster assistance with your job safety analysis forms and templates.
What is a Job Safety Analysis (JSA)?+
A JSA is a systematic method used to identify hazards associated with specific job tasks. It includes outlining steps of the task, analyzing potential risks, and implementing safety controls. It’s commonly used for OSHA compliance and workplace safety training.
Who should prepare a JSA form?+
JSAs are typically completed by supervisors, safety officers, or team leads who are familiar with the work task, in collaboration with employees who perform the job.
What does a complete JSA form include?+
A complete JSA form should include:
- List of job steps or activities
- Potential hazards linked to each step
- Risk level (likelihood and severity)
- Control measures such as PPE, signage, or engineering controls
- Names of persons responsible and review information
Is JSA Generator OSHA-compliant?+
Yes. JSA Generator follows best practices to support OSHA compliance by enabling thorough hazard identification and documentation of risk controls.
Where should completed JSA documents be stored?+
Store JSA forms in your JSA Generator account or print copies to keep onsite. OSHA recommends maintaining access to job safety analysis documents during inspections or audits.
