FAQ

Frequently Asked Questions

What’s included in each JSA Generator plan?

Every plan — Free, Single JSA, Starter, and Pro — generates OSHA-aligned Job Safety Analysis forms with crew sign-off by QR code and PDF download. The Free plan includes 1 JSA a month (watermarked), a Single JSA purchase covers one finalized document, Starter includes 10 a month, and Pro includes 50 a month plus editable Word export.

Do I need to install anything to use JSA Generator?

No installation required. JSA Generator is entirely web-based and can be accessed from any internet-connected device—desktop, tablet, or mobile browser.

How do credits work with job safety analysis forms?

A Single JSA purchase grants one credit, and one credit finalizes one JSA — no expiry, no subscription. Subscriptions work on a monthly allowance instead: drafts are always free, and finalizing a JSA is what uses the allowance.

Can I use JSA Generator on my phone or tablet?

Yes. JSA Generator is mobile-responsive, allowing you to create, edit, and access JSA forms from your smartphone or tablet while in the field or on the jobsite.

What if I run out of JSA form credits?

You will be notified when your monthly allowance or credits run out, and pointed to the pricing page where you can buy a single JSA credit or move to a bigger plan.

What payment methods can I use?

We accept all major U.S. credit cards, including Visa, and MasterCard. All transactions are secure and encrypted.

Is my job safety data secure?

Yes. Data security is a top priority. All JSA forms and account details are encrypted and securely stored on U.S.-based cloud servers with restricted access.

Can I get a refund for unused JSA credits?

No. We do not provide refunds for unused credits. However, any remaining credits will stay on your account for future use.

Do you provide customer support for JSA Generator?

Absolutely. We offer email support to all users. Pro and Enterprise users receive priority support for faster assistance with your job safety analysis forms and templates.

What is a Job Safety Analysis (JSA)?

A JSA is a systematic method used to identify hazards associated with specific job tasks. It includes outlining steps of the task, analyzing potential risks, and implementing safety controls. It’s commonly used for OSHA compliance and workplace safety training.

Who should prepare a JSA form?

JSAs are typically completed by supervisors, safety officers, or team leads who are familiar with the work task, in collaboration with employees who perform the job.

What does a complete JSA form include?

A complete JSA form should include:

  • List of job steps or activities
  • Potential hazards linked to each step
  • Risk level (likelihood and severity)
  • Control measures such as PPE, signage, or engineering controls
  • Names of persons responsible and review information
Is JSA Generator OSHA-compliant?

Yes. JSA Generator follows best practices to support OSHA compliance by enabling thorough hazard identification and documentation of risk controls.

Where should completed JSA documents be stored?

Store JSA forms in your JSA Generator account or print copies to keep onsite. OSHA recommends maintaining access to job safety analysis documents during inspections or audits.